Refund policy

At P&M, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, please contact us within 3 days of delivery at pmfashionforman@gmail.com with your order number and clear photos of the product.

After reviewing your request, we will confirm whether the item is eligible for an exchange or refund.

To be eligible for a return, the product must be unused, in its original condition, and with its original packaging. Products that have been used, damaged after delivery, scratched, modified, or improperly handled may not be eligible for return or refund.

Once your return is approved, we will arrange the exchange or refund according to the circumstances of the case.

Approved refunds will be processed within 7–10 business days after we receive and inspect the returned item. The actual time for the refunded amount to appear in your account may vary depending on the payment provider or bank.

Delivery charges are non-refundable unless the return is due to an error on our part, such as sending an incorrect or defective product.

Contact:
Email: pmfashionforman@gmail.com
Phone: +880 161-0120003